Return, Exchange & Refund Policy
Effective Date: 15 July, 2026
At B&W DRIP, we take pride in creating premium-quality oversized streetwear. Every product is carefully inspected before dispatch to ensure it meets our quality standards. If you're not completely satisfied with your purchase, we're here to help.
Return Policy
We offer returns within 7 days from the date your order is delivered.
To be eligible for a return, your item must be:
- Unused and unworn
- Unwashed
- In its original condition
- With all original tags attached
- Returned in its original packaging
Returns will not be accepted if the product:
- Has been washed or worn
- Has perfume, deodorant, stains, or odours
- Has been altered or damaged after delivery
- Is missing original tags or packaging
Once your return request is approved, our team will provide further instructions for the return process.
Exchange Policy
Ordered the wrong size? We've got you covered.
We offer one complimentary size exchange for eligible products, subject to stock availability.
You may also exchange your item for:
- Another design
- Another colour (if available)
- A higher-priced product by paying only the price difference
If the requested size or design is unavailable, our support team will help you find the best alternative.
Exchange requests must be raised within 7 days of delivery.
Refund Policy
After we receive your returned product, it will undergo a quality inspection.
If approved:
- Refunds will be processed within 5–7 business days
- Refunds for prepaid orders will be credited to the original payment method
- For Cash on Delivery (COD) orders, refunds will be transferred via Bank Transfer or UPI after verification
Shipping charges (if applicable) are non-refundable unless the return is due to a damaged, defective, or incorrect item delivered by us.
Damaged, Defective or Incorrect Products
If you receive:
- A damaged item
- A defective product
- An incorrect product
Please contact us within 48 hours of delivery with:
- Your Order Number
- Clear photos of the product
- Photos of the package (if damaged)
After verification, we'll arrange a replacement or refund at no additional cost.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Products purchased during clearance or final sale (unless defective)
- Gift cards
- Products damaged due to misuse or improper care
- Items returned without original tags or packaging
Cancellation Policy
Orders can only be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled. However, you may request a return or exchange after delivery if the product meets our eligibility criteria.
Processing & Shipping
Every B&W DRIP garment is carefully inspected before dispatch.
Order Processing Time
- 24–48 hours
Estimated Delivery
Metro Cities
- 2–5 Business Days
Other Locations
- 4–7 Business Days
Tracking details will be shared via email and SMS once your order has been shipped.
Product Care
To keep your B&W DRIP oversized tee looking its best:
- Wash inside out with similar colours
- Machine wash cold using mild detergent
- Do not bleach
- Do not soak for long periods
- Tumble dry on low heat or line dry naturally
- Iron inside out on low to medium heat
- Do not iron directly on printed artwork
Proper care helps preserve the fabric, print quality, and overall fit.
Important Notes
- Slight colour variations may occur due to screen settings and lighting conditions.
- Fabric weight may vary within standard industry tolerance (±5%).
- Measurements in the size guide refer to garment dimensions.
- Every graphic placement is individually produced, making each piece subtly unique.
Our Commitment
At B&W DRIP, we don't create clothing to chase trends.
We design premium oversized streetwear with exceptional fabrics, clean aesthetics, and lasting comfort—pieces you'll reach for season after season. Every garment is crafted with attention to detail so you receive quality you can see and feel.
Need Help?
Our support team is here to assist you with orders, sizing, returns, exchanges, shipping, or product-related questions.
Email: supportbwdrip@gmail.com
Response Time: Within 24 business hours (Monday–Saturday)
Thank you for choosing B&W DRIP. We appreciate your trust and look forward to delivering a premium shopping experience.
